People don’t always respond in the way you want them to, or the way you think they should.
if you can trust, be patient and allow them to marinate on what you’ve said, you might notice that they were listening and are working to honor your request, even though they exploded on you. You just may not get the verbal acknowledgment you were looking for.
It doesn’t always work because people aren’t always ready to hear you. But it happens more often than you think, and with a lot less grief.